Choosing the Right Learning Approach for Operations
When outcomes are labeled, supervised models excel at tasks like triaging tickets, predicting late shipments, or routing invoices. Train with historical examples, validate with future windows, and measure whether predictions truly reduce operational friction.
Choosing the Right Learning Approach for Operations
If the process involves sequential decisions under uncertainty, reinforcement learning can optimize policies. Reward faster throughput and fewer escalations, penalize rework. Simulators or offline logs can safely bootstrap training before live experimentation.